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Loft Insulation & Cavity Wall

Spray Foam & Cavity Wall Insulation Mis-Selling – Get the Compensation You Deserve


At WealthWise Advisors Ltd, we support homeowners who’ve been misled or financially harmed by the mis-selling of spray foam loft insulation and cavity wall insulation. These products were often promoted as energy-saving solutions, but in many cases, they have caused more harm than good — leaving people with structural damage, unable to sell homes, reduced property value, or ineligible for mortgage lending.


Common Issues with Spray Foam Insulation


Spray foam insulation, particularly closed-cell foam, was heavily marketed as a modern solution to heat loss. However, many customers were not informed of the serious risks and long-term problems, including:


  • Moisture retention and condensation leading to rot and mould
  • Timber damage in roof structures and loft joists
  • Inability to sell or remortgage homes – many lenders refuse mortgages on properties with spray foam installed
  • Lack of proper ventilation advice or risk warnings
  • Unaccredited installers and poor workmanship
  • No mention of Building Regulations or warranty impact
     

Cavity Wall Insulation Problems


Cavity wall insulation (CWI) was widely promoted across the UK, often installed for free or via government grants. Unfortunately, many homes were completely unsuitable for this type of insulation – particularly older or poorly maintained buildings.

Common complaints include:


  • Damp and mould caused by water penetration
  • Cold bridging and internal condensation
  • Wall tie corrosion and structural issues
  • Incorrect installation or poor materials used
  • No pre-installation assessment or survey of property suitability
  • Failure to explain risks or provide documentation
     

Were You Mis-Sold?


You may have been mis-sold spray foam or cavity wall insulation if:


  • You were not informed of potential risks to your property
  • The product was installed in a home unsuitable for that type of insulation
  • You were promised energy savings that never materialised
  • You were subjected to pressure selling or cold calling
  • You’ve since been unable to sell or remortgage your property
  • You’ve experienced damp, mould, or damage directly linked to the installation
     

What Are You Entitled To?


If any of the above applies, you may be eligible for:


  • Compensation for financial loss or property devaluation
  • Cost of removal or repair
  • Full or partial refund of installation costs
  • Legal support to challenge finance agreements or warranties
     

Think you’ve been mis-sold spray foam or cavity wall insulation?


We’re here to help you take the next step with confidence. Contact WealthWise Advisors Ltd today for a free consultation.

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