Loft Insulation & Cavity Wall

Spray Foam & Cavity Wall Insulation Mis-Selling – Get the Compensation You Deserve

At WealthWise Advisors Ltd, we support homeowners who’ve been misled or financially harmed by the mis-selling of spray foam loft insulation and cavity wall insulation. These products were often promoted as energy-saving solutions, but in many cases, they have caused more harm than good — leaving people with structural damage, unable to sell homes, reduced property value, or ineligible for mortgage lending.

Common Issues with Spray Foam Insulation

Spray foam insulation, particularly closed-cell foam, was heavily marketed as a modern solution to heat loss. However, many customers were not informed of the serious risks and long-term problems, including:

Moisture retention and condensation leading to rot and mould
Timber damage in roof structures and loft joists
Inability to sell or remortgage homes – many lenders refuse mortgages on properties with spray foam installed
Lack of proper ventilation advice or risk warnings
Unaccredited installers and poor workmanship
No mention of Building Regulations or warranty impact

Cavity Wall Insulation Problems

Cavity wall insulation (CWI) was widely promoted across the UK, often installed for free or via government grants. Unfortunately, many homes were completely unsuitable for this type of insulation – particularly older or poorly maintained buildings.

Common complaints include:

Damp and mould caused by water penetration
Cold bridging and internal condensation
Wall tie corrosion and structural issues
Incorrect installation or poor materials used
No pre-installation assessment or survey of property suitability
Failure to explain risks or provide documentation

Were You Mis-Sold?

You may have been mis-sold spray foam or cavity wall insulation if:

You were not informed of potential risks to your property
The product was installed in a home unsuitable for that type of insulation
You were promised energy savings that never materialised
You were subjected to pressure selling or cold calling
You’ve since been unable to sell or remortgage your property
You’ve experienced damp, mould, or damage directly linked to the installation

What Are You Entitled To?

If any of the above applies, you may be eligible for:

Compensation for financial loss or property devaluation
Cost of removal or repair
Full or partial refund of installation costs
Legal support to challenge finance agreements or warranties

Think you’ve been mis-sold spray foam or cavity wall insulation?