Renewable Energy Product Mis-Selling

At WealthWise Advisors Ltd, we are committed to helping consumers who have been misled or financially harmed by the mis-selling of renewable energy products. Since the government introduced various renewable incentives, many homeowners have been targeted by aggressive or deceptive sales tactics. 

If you’ve purchased products such as solar panels, air-to-air heat pumps, thermodynamic panels, boilers, or hot water systems, you may be entitled to a refund, compensation, or to have your finance agreement cancelled.

We have seen consistent patterns of mis-selling across a wide range of products, including:

• Solar PV Panels
• Battery Storage Systems
• Air-to-Air Heat Pumps
• Air Source Heat Pumps
• Ground Source Heat Pumps
• Thermodynamic Panels
• Biomass Boilers
• Condensing Boilers
• Infrared Heating Panels
• Voltage Optimisers
• Hot Water Heat Pumps
• Inverter Units
• Energy-Saving Devices
   

Many customers were promised significant energy savings, government rebates, or even income generation that never materialised. Common forms of mis-selling include:

• Exaggerated savings on energy bills or returns from the Feed-in Tariff (FiT) or Renewable Heat Incentive (RHI)
• Dealing with a company that has ceased trading  
• Overcharged on your installation 
• False claims that the system would “pay for itself”
• Experiencing any high-pressure sales tactics 
• Unable to access the warranty or get in touch with the original installer 
• Unsuitable finance agreements with high interest or long-term debt
• Lack of proper performance or site assessments before installation
• No mention of maintenance costs, product limitations, or warranty exclusions
• Unlicensed or unaccredited installers carrying out the work
• Failure to disclose the cooling impact of certain systems or inefficiencies in colder climates
   

If you feel that you were misled at the point of sale, we can help determine if you have a valid claim. You may be entitled to:

• Full or partial refunds
• Compensation for financial losses
• Cancellation of finance agreements
• Repairs or replacements of faulty or underperforming systems
• Removal of the product at no cost
   

We work with financial ombudsman services, legal professionals, and regulatory bodies to pursue justice on behalf of our clients. Even if your product was installed several years ago, you may still be eligible to claim.
 

Think you've been mis-sold a renewable energy product?

Contact WealthWise Advisors Ltd today for a free, no-obligation review of your case.